Privacy Policy
BIQ Health Solutions, Lda. is committed to protecting the privacy and personal data of everyone who interacts with the organisation, ensuring that personal data is processed lawfully, transparently and securely, in accordance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 of 27 April 2016 — and all other applicable legislation.
1. Personal Data Protection
BIQ Health Solutions recognises the importance of privacy and is committed to implementing appropriate technical and organisational measures to protect the personal data under its responsibility, preventing unauthorised access, loss, alteration or improper disclosure of information.
Personal data is processed for legitimate, specific and clearly identified purposes, in compliance with the principles of transparency, data minimisation, storage limitation, integrity and confidentiality.
2. Data Collection and Processing
Personal data collected through the website, particularly through contact forms and newsletter subscriptions, is used for the purposes communicated to data subjects at the time of collection.
BIQ Health Solutions is committed to providing clear information regarding the purposes of processing, the applicable legal bases and the relevant data retention periods.
Whenever processing is based on the data subject’s consent, such consent will be requested freely, specifically, in an informed manner and unambiguously. Consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before its withdrawal.
3. Rights of Data Subjects
Under applicable legislation, data subjects may exercise the following rights:
Right of access: to obtain information about the personal data being processed.
Right to rectification: to request the correction of inaccurate or incomplete data.
Right to erasure: to request the deletion of personal data in the circumstances provided for by law.
Right to restriction of processing: to request the restriction of personal data processing under certain circumstances.
Right to object: to object to the processing of personal data, where applicable.
Right to data portability: to receive personal data in a structured, commonly used format, in the cases provided for by law.
Right to withdraw consent: to withdraw previously given consent at any time.
The exercise of these rights is subject to the conditions and limitations established by the GDPR.
4. Data Protection Officer
BIQ Health Solutions has appointed a Data Protection Officer (DPO), responsible for overseeing matters relating to personal data protection, in accordance with Articles 37, 38 and 39 of the GDPR.
To exercise your rights, request clarification or raise any questions regarding the processing of your personal data, you may contact the Data Protection Officer at the following address:
Email: biq.dpo@biqhs.com
All requests received will be reviewed and handled in accordance with internal procedures and legally established deadlines.
5. Complaints
BIQ Health Solutions is committed to reviewing and addressing complaints relating to the processing of personal data, ensuring clear and appropriate communication with the individuals concerned.
Complaints may be submitted by email to biq.dpo@biqhs.com.
Without prejudice to this contact, data subjects also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados — CNPD), the competent supervisory authority in Portugal, through its website at www.cnpd.pt.
6. Commitment to Privacy
BIQ Health Solutions promotes a responsible approach to information management and personal data protection, continuously seeking to improve its internal procedures and practices.
This Privacy Policy may be reviewed and updated whenever necessary, particularly in response to changes in legislation, regulations or the organisation’s internal procedures.
BIQ Health Solutions, Lda.
Last updated: Queluz de Baixo, 12 October 2026